2023.10.25 [Screw Rescue Report] Car Holder

This report is a Screw Rescue record from a customer in Kai City, Yamanashi Prefecture, in the Kanto region of Japan.

★Issue Description:

"I attempted to remove a screw from the car holder (UNBREAKcable) used for securing my smartphone to incorporate another component. However, the screw was extremely tight, and I ended up stripping the screw head. In an effort to properly secure the device, I used a vise grip to try and remove the screw, but it remained stuck, and I further damaged the screw head. I am in need of guidance on how to remove the screw or would appreciate it if your company could accept the car holder for repair, removing the screw for us."

★Work Log:

We promptly received the car holder and the Screw Rescue Team initiated the operation.

★Method and Customer Appreciation

Although the screw was tightly secured, we managed to successfully extract it using the Nejisausur Bazooka (So called Rapid Screw Extractor DBZ-51). We received a delightful email saying, "Thank you for removing the screw. You saved the day." 🦖

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