This is a Screw Rescue Report from a customer in Minami-Oya, Machida City, Tokyo.
★Issue Description:
"I accidentally stripped the downtube mount screw deep inside the front fork of my Harley-Davidson FXWG. I was struggling to figure out how to remove this hex socket screw and seeking advice. The front fork is currently removed. Any advice or assistance would be greatly appreciated."
★Work Log:
After assessing the damage in the photos of the stripped screw, we sent a prototype Neji-Mogra (So called Socket Screw Extractor), Go-Through Screwdriver, GT Drive (DZ-70), Extension Bit Holder(DR-22), and a wrench (13mm) to assist. The customer tried on their own...
★Customer Appreciation:
"I was somewhat resigned, but surprisingly managed to remove it relatively easily. I am very surprised. I will attach images and a video from that time. Feel free to share them. I really appreciate your help."
We received this delightful message 🦖 along with a well-edited video. Thank you so much for your help!
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