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2024.01.22 [Screw Rescue Report] Aluminum Sash Screws

This is a Screw Rescue Report from a customer in Asahi Ward, Yokohama City, Kanto Region, Japan.


★Issue Description:

"While trying to unscrew the hinges to remove the window sash, the screw got stripped. Not knowing how to remove the screw, the customer contacted us for assistance."


★ Work Log:

After assessing the damage from the screw photos, we sent the Neji-saurus Mogra Middle Size DBZ-430. The customer tried a secret technique on their own...


★ Customer Appreciation:

"I was able to easily remove the screw with this. Thank you for your assistance!" - A delightful message we received 🦖


★ From staff:

About a secret technique for the Mogura, please visit the below our website and video,




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