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2023.11.21 [Screw Rescue Report] Camera Mount Screw


This is a Screw Rescue Report from a customer in Nakano Ward, Tokyo.


★ Issue Description:

"I tried to remove the screw from the camera mount (19mm BASEPLATE), but it got stripped, and I couldn't take it out."


★ Work Log and Method:

Upon receiving the item, the Screw Rescue Team initiated the operation. Using the secret technique of the Nejisaurus Mogura (So called Socket Screw Extractor), Middle Size (Part Number: DBZ-415), the rescue was effortlessly successful.


★ Customer Appreciation

"We have received the returned part. We couldn't resolve it on our own, so it was incredibly helpful. We appreciate the joyful feedback received 🦖."


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