This report is a Screw Rescue record from a customer in the Kanto region of Kanagawa Prefecture, Yokohama City, Kohoku Ward, Japan.
★Issue Description:
"The screws on the Dyson SV11 cordless cleaner were stripped and cannot be unscrewed with a screwdriver."
★Work Log:
The Dyson was sent to our company, and with Urus-kun keeping a watchful eye, the Screw Rescue team performed an emergency operation.
★Method:
The combination of Socket Screw Extractor (So called, Neji-Mogura) and GT DRIVE Screwdriver grip (DZ-70) successfully removed the screws.
★Customer Appreciation:
We received a joyful message saying, "Thank you very much. We really appreciate it!!!" 🦖
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