Before contacting us

For purchasing inquiries, please contact our local distributor where available.

For individual customers in the United States, please purchase through Amazon.com or local sales channels.

Please note that we are not currently accepting new wholesale customers, distributors, Amazon marketplace sellers, online reselling partners, or intermediaries for the U.S. market.

For crimping tool selection, please include the terminal manufacturer, terminal part number, wire size, insulation diameter, and terminal drawing or datasheet.

For defect, damage, missing item, return, or warranty inquiries, please first contact the store, website, or marketplace where you purchased the product. If the seller asks you to contact ENGINEER directly, please include the product model number, place of purchase, order number or receipt, and photos of the product and package.

We may not be able to respond to incomplete inquiries.