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2023.09.28 [Screw Rescue Report] Jeep Wrangler

This report is the Screw Rescue Team activities that received SOS from a customer in Hirakata City, Osaka Prefecture, in the Kansai region of Japan.

★ Trouble

"When installing the doorstep on a Jeep Wrangler JL, the screw holes on the door became damaged and impossible to remove."

★ Work Log

Initially, we suggested lending a prototype Socket Screw Extractor (so-called Neji Mogura). However, due to the anticipated difficulty of the job, it was decided that the customer would visit our office.

★ Method

Under the watchful eye of our company mascot, "Urus-kun," the Screw Rescue Team started an emergency operation. The screws were tightened with considerable torque, and one of them even required rescuing a broken "Mogura." Through the use of the secret tools, we were able to rescue all three screws successfully.

★ Customer's Appreciation

"We would like to express our heartfelt gratitude for your assistance today amidst your busy schedule. As a token of our appreciation, we have sent some small gifts. Please enjoy them together. We truly appreciate your help," said the delighted email along with some delicious snacks. Thank you very much from us as well!

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